Frequently Asked Questions
How long will my order take to arrive?
Estimated delivery depends on your destination: United States 5–10 business days (2–5 for items shipped from a US warehouse), Canada 8–14 (some regions up to 20), Australia 8–16 and United Kingdom 4–14. These are estimates, not guaranteed dates. See our Shipping Policy.
Can I track my order?
When your order is dispatched, we email tracking information where available.
What if my item arrives damaged or is not what I ordered?
Email aurellebeleza8@gmail.com with your order number and clear photos. See our Returns & Refunds page.
Can I return an item?
Return options depend on where you live, and nothing limits your legal consumer rights. Please read our Returns & Refunds page.
How do I contact AURELLE?
Email us at aurellebeleza8@gmail.com and include your order number if you have one.